FLOODLIGHT DEBUG: /co-op-business-resources/about-us/faq/
close x


Touchstone Energy Cooperatives

Member co-op frequently asked questions

Is Touchstone Energy a power company?

No. Touchstone Energy is a nationwide alliance of member-owned electric cooperatives dedicated to providing its members with reliable, high-quality service at competitive prices. Learn more about Touchstone Energy Cooperatives.

What is the difference between an electric cooperative and other energy providers?

Cooperatives are owned by the members they serve, and operate as not-for-profit organizations. Unlike conventional investor-owned corporations, cooperatives prioritize benefit for the consumer. They’re democratically run, and every member has a voice in the governance. Read the Seven Principles for more about the Cooperative Difference.

Does my service change if my co-op becomes a member of Touchstone Energy?

Your utility service is not affected by membership in Touchstone Energy Cooperatives. However, membership provides your cooperative with a multitude of tools to save you money, from communication resources to member benefit cards. Learn more about some of the programs Touchstone Energy co-ops offer here.

Can I buy my power from a Touchstone Energy cooperative even though I’m not currently a member of an electric cooperative?

Whether or not you can choose your energy provider depends on your state laws. Customer choice has been introduced in some states but not nationwide.

Is there a Touchstone Energy cooperative in my area?

It’s most likely, since the Touchstone Energy Cooperative network covers 75 percent of the country’s land mass and is the nation’s largest electric utility network. For a coverage map and complete listing of all Touchstone Energy co-ops by state, visit our Co-op Finder.

Why the name “Touchstone”?

A “touchstone” was a tool used by miners to test the quality and authenticity of gold or silver. Today our brand, Touchstone Energy, serves as the national “gold standard” for co-ops, demonstrating excellence in service, community engagement and innovation.