The Cooperative Difference
The Power of Human Connections
By providing the resources of a larger, national network to local electric co-ops, Touchstone Energy Cooperatives utilizes the co-op difference to supply reliable, low-cost power to electric co-op member-owners across the country. After all, the strongest communities share more than just affordable electricity; they share the same values. Touchstone Energy Cooperatives is proud to have helped co-op members pass along both for generations.
America's Largest Utility Network
32 million member-owners
More than 750 local
co-ops in 46 states
Serves 75% of
U.S. land mass
Powers over 2 million
miles of line
Owns $113 billion in
and distribution assets
Service That's Just as Dependable as the Power
Integrity, accountability, innovation and commitment to community – these four values are the foundation of every service Touchstone Energy Cooperatives provides its members. They represent the cooperative difference and how local Touchstone Energy co-ops earn the trust of millions of people every day by delivering a high-standard service.
Members first. Every day. That’s the power of co-op membership. It means not-for-profit electric cooperatives deliver energy to its members at the cost of service, unlike investor-owned utilities that typically distribute its profits to investors across the nation or even the world – not necessarily to those it serves.
Electric co-ops belong to the members they serve. Every member has an equal voice in how the co-op is run. With members in charge, you can feel confident the decisions made are in your best interest and the best interest of your community. That’s because co-op business is conducted through a locally elected board of directors who propose policies to be voted on by members – a stark contrast to investor-owned utilities where the investor with the most shares has the most clout.
Touchstone Energy Cooperatives offers innovative solutions and state-of-the-art technology to better serve members and meet their needs including cutting-edge programs promoting energy efficiency, new bill payment options and numerous member-benefit programs. Touchstone Energy Cooperatives also helps local co-ops and business members forge stronger partnerships through a national site selection website, educational events, web conferences and ongoing communications.
Across the country, local Touchstone Energy co-ops work to improve its members’ quality of life by investing time, money and expertise to better local communities and strengthen relationships with member-owners. That includes taking a leadership role in community and economic development projects, educating students about safety and environment, as well as generously donating time, energy and resources to charities, schools and community events.
Setting the Standard for Utility Networks
Touchstone Energy Cooperatives is dedicated to service according to its four core values. Doing so provides consistent high standards of service excellence to members, which is something they can count on every day.
ACSI Highest Rated Cooperative Utility Group 2014-2018