Roanoke Electric Cooperative, a Touchstone Energy cooperative serving more than 14,500 members in the northeastern counties of North Carolina, was elected into the Palladium Group Balanced Scorecard Hall of Fame for Executing Strategy.
Co-op leaders Curtis Wynn and Marshall Cherry were on hand to accept the coveted honor at Palladium’s global summit in London on March 21.
“We are honored to be recognized among global organizations, large and small, that have drastically improved the way they provide service to their respective customers,” said Wynn, the co-op’s chief executive officer. “I couldn’t be prouder of the work of our employees, whose performance has moved to a new level.”
The Hall of Fame designation for Roanoke Electric comes nearly three years after it launched Touchstone Energy’s Strategy Execution System as a “’more nimble and efficient’ approach to planning and executing its strategic objectives,” Wynn said.
The Strategy Execution System (SES) is a six cycle process that co-ops can use to improve their orgainzations.
“SES is an ongoing process that you never complete.” Wynn explains, “Once it’s put together, you are continuing to update it so it always remains revalent to today’s time.”
In presenting the award, The Palladium Group cited several factors in its decision to award the co-op the distinguished honor. It praised the co-op mission to provide affordable and reliable power to its 14,500 member-owners, while also serving as a “catalyst for economic development” in an economically depressed region of North Carolina.
Roanoke Electric’s successes are also featured within Touchstone Energy’s Best Practices Knowledgebase, which explains how Strategy Execution Improves the Quality of Life for Members in their service territory.