The State of Member Satisfaction | April 11 | 4 p.m. EST
Satisfaction scores across all industries are in a state of fluctuation.
Join us for this insightful webinar to learn more about overall member satisfaction trends and see how Touchstone Energy Cooperative’s latest American Customer Satisfaction Index (ACSI) scores stack up. Then learn how to dig into your own data to draw parallels and set a strategic plan for future growth.
April 19 | CWB Town Hall | 12 p.m EST
The CWB Town Hall series is back! We will cover CWB 3 questions, along with anything else that you may have on your mind about your CWB site or upcoming projects.
Co-op Connections: Ramp Up The Value | April 25 | 2 p.m. EST
You engage members by helping them save money, support local businesses and keep the Cooperative Difference front and center.
Join us on Thursday, April 25 at 2 p.m. EST for a program update webinar. After reviewing the creative assets that are available, we’ll welcome iBennie President Brad Renzelman to discuss some major site improvements and new ways to save on www.Connections.coop. He’ll also unveil the new Travel Perks package that’s guaranteed to be a money-saving hit for family getaways and beach vacations!
To top things off, Brian Amarnick from Nation Safe Drivers will join us to discuss the new Roadside Assist towing feature. By giving your members piece of mind while on the road, you’re reinforcing the “looking out for you” message that co-ops live by.
Whether you’re new to Co-op Connections or looking for ideas to refresh your program, we’ll cover a lot of ground that will have you excited to “Go Beyond The Card” for your members.
Questions? Contact Scott Bialick, [email protected], 703.907.5627