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Touchstone Energy Cooperatives

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Balanced scorecards to manage change

Published On: April 04, 2018

To test the validity of the cause and effect relationships your co-op’s strategy map describes, measures need to be set and monitored.

In the spirit of ‘what gets measured gets done,’ objective metrics and goal setting help cooperatives create the performance-based culture our changing environment requires. These measures and goals form the foundation of a Balanced Scorecard, which creates a clear line of sight for employees to understand their role in supporting the cooperative’s mission and vision.

This case study help guide you through the process of developing your first Balanced Scorecard or helps you better understand how to refine an existing one.

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