With today’s fast-paced technological advancements, traditional industries are being disrupted. Just look at the empty phone jack on the kitchen wall to see a stark example. However, just because your membership might not have a landline phone anymore, doesn’t mean you can reach out for their opinion.
Our latest edition to the Best Practices Knowledgebase showcases how Touchstone Energy members are still able to conduct valuable, data-rich surveys through mixed-modes.
This case study highlights the successful data collection process used by Rappahannock Electric Cooperative (VA) and TSE Services during the 2017/2018 National Survey on the Cooperative Difference.
You can also learn about our latest research or look to sign-up for the 2018/2019 National Survey on the Cooperative Difference today.
Interested in learning more about the importance of gauging member satisfaction? Review this webinar recording.