Serving non-residential members offers unique challenges and requires a team effort to foster a successful relationship. From call center folks to communications, linemen to billing, all co-op employees play a vital role in working with businesses and stakeholders in your communities. Touchstone Energy is offering a new, 90 minute all-staff training to help develop this mindset at your cooperative.
We held our first session last Friday. If you missed it, want to share it with others or simply want to review it at your leisure, just click here.
Looking for the presentation? You can access it here. You will find a great video imbedded within for your internal use.
If you work at a G&T, statewide or have interest in training this 90-minute class yourself, please contact [email protected] We can help you set up an in-person or web hosted “Train the Trainer” session.
Don’t miss out on future educational trainings! If you liked this webinar, please join us on Monday, April 10 at 1 p.m. EST to hear an in-depth legislative update from NRECA Senior Vice President Kirk Johnson. We’ll see how the Trump Administration and current Congress will impact co-ops and the businesses we serve. Click here to register.