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Touchstone Energy Cooperatives

Brand News

Plug into the Network | Engaging Employees for Performance Excellence

The Four County Electric Membership Corporation has become known for its excellence in customer service. Since 2015, the Four County EMC has maintained one of the strongest rates of improvement in the American Customer Satisfaction […]

Published Jun 13, 2018


Plug into the Network | Enhancing the Member Experience

Carroll EMC in Georgia serves a diverse membership of nearly 50,000, yet their American Customer Satisfaction Index (ACSI) scores rank as some of the highest among cooperatives in the TSE Services national benchmarking group. Its […]

Published Jun 12, 2018


Touchstone Energy Cooperatives top the national ACSI energy sector score for the 8th year in a row

The American Customer Satisfaction Index (ACSI) announced its 2018 Energy Utilities Industry results and Touchstone Energy Cooperatives remains atop the energy sector for the 8th year in a row from 2011 to 2018. With a score of 77, […]

Published Apr 10, 2018


ACSI make a difference | Seven years of showcasing the cooperative difference in action

The American Customer Statifaction Index (ACSI) announced its 2017 Energy Utilities Industry results and found Touchstone Energy Cooperatives still atop the energy sector with a score of 78. These results represent the annual comparison comprised from the last four […]

Published Apr 10, 2017