Like most other websites, Touchstone Energy Cooperative, Inc. (“Touchstone Energy” or “We”) maintains Web logs that automatically record basic, nonpersonal information about visitors. This information consists of: IP address, type of browser and operating system, date and time of access, pages visited and referring/exit pages. Touchstone Energy normally only uses Web log information in aggregate form to make the website more useful. We like to know which features are popular and how visitors locate the site. Web logs may be used to identify visitors who seek to damage the website, use the website in unauthorized ways or interfere with operations. Information about users who try to engage in any unapproved activities may be shared with law enforcement agencies. We don’t collect any personal information about a routine visitor unless that visitor provides it to us.
Email and Web Forms
If you use the Touchstone Energy website to send us email to request information, or if you provide personal information through our website in any other way, Touchstone Energy collects and may maintain the information you provide. Your information may be shared among Touchstone Energy staff and others as necessary to respond to your request. Routine email sent to us through this website or otherwise is not necessarily secure against interception. If your communication contains personal information you consider sensitive, you may not want to use email.
On the Internet, a cookie is a piece of information that a website transfers to a user’s computer for record-keeping purposes. Most of the time, these cookies are only active during the session and expire when the user closes his or her browser. When we need to maintain cookies for longer periods, we don’t store users’ personal information.
Uses and Disclosures
Touchstone Energy uses its website to provide services and information to its cooperative members, their employees and members of the public. Personal information collected through the Touchstone Energy website may be used from time to time by others hired by us to assist in carrying out financial, management or other activities. We could be required to disclose this information in response to valid legal process such as a search warrant, subpoena or court order. We don’t sell, rent or otherwise share information about users of this site.
Links to Other Sites
Questions, Access and Disputes