Touchstone Energy Announces 18 Co-ops With
Top 5 ACSI® Scores for Q2 2024
Touchstone Energy® is pleased to recognize 18 member cooperatives that received the top five American Customer Satisfaction Index (ACSI®) scores for energy utility services among all cooperatives participating in measurement for Touchstone Energy in the second quarter of 2024.
The top five scores in that period ranged from 89 to 93, which compares favorably with electric cooperatives’ annual average score of 78, as reported in the syndicated 2024 ACSI Energy Utility Study.
Congratulations to the following Touchstone Energy member co-ops for their outstanding scores.
*Scores are included in this quarter's release based on the date the score was reported to Touchstone Energy by ACSI.
|
Touchstone Energy Cooperative |
Score |
|---|---|
|
Sam Houston Electric Cooperative, Texas |
93 |
|
Southern Pine Electric Cooperative, Alabama |
93 |
|
Cobb EMC, Georgia |
92 |
|
Logan County Electric Cooperative, Ohio |
92 |
|
CHELCO, Florida |
91 |
|
Midwest Electric, Ohio |
91 |
|
SECO Energy, Florida |
91 |
|
Blue Ridge Energy, North Carolina |
90 |
|
Darke Rural Electric Cooperative, Ohio |
90 |
|
Four County EMC, North Carolina |
90 |
|
Union Power Cooperative, North Carolina |
90 |
|
Wheatland Electric Cooperative, Kansas |
90 |
|
Cass County Electric Cooperative, North Dakota |
89 |
|
Coastal Electric Cooperative, Georgia |
89 |
|
Dixie Electric Cooperative, Alabama |
89 |
|
Middle Tennessee Electric, Tennessee |
89 |
|
Mountrail-Williams Electric Cooperative, North Dakota |
89 |
|
South Alabama Electric Cooperative, Alabama |
89 |
