Skip to main content
Home

Main Menu

  • Who We Are
    • Our Mission
      • Our Values
      • 7 Cooperative Principles
    • Our Team
      • Leadership
      • Staff
      • Speakers Bureau
    • News
      • The Advantage Newsletter
      • Seven on 7 Podcast
      • Leadership Podcast Series
      • Annual Report
  • Member-Owner Resources
    • Energy Efficiency
      • DIY Upgrade Projects
      • Energy Articles
      • Energy Savings Brochures
      • Home Energy Adventure
      • Interactive Quizzes
      • Safety Checklist
      • Safety Quiz
    • Technology
      • Advanced Metering
      • Battery Storage
      • Electric Vehicles
      • Interactive Quizzes
      • Smart Home
      • Solar
    • Savings
      • Co-op Connections
  • Co-op Quick Links
    • Advertising & Branding
      • Advertising Campaigns
      • Association of National Advertisers (ANA) Resources
      • Brand Style Guide
      • Custom Ad Tagging
      • Co-op Media Buy Service
      • Lands’ End
      • Image Portfolio
    • Business & Economic Development
      • Co-op Connections
      • Key Accounts
      • National Energy Manager
      • Next Conference
      • Community & Economic Development Playbook
    • Community & Member Engagement
      • Balloon Program
      • Co-op Connections
      • Dolly Parton Imagination Library
      • Mascot Program
      • EV Car Club
      • Touchstone Energy Social
      • Prepaid Cards
      • Energy Efficiency Brochures
    • Research & Best Practices
      • Member Satisfaction & Benchmarking Services
      • American Customer Satisfaction Index (ACSI®)
      • The Cooperative Advantage Report
      • Admire & Acquire
      • Member Perspectives
      • Smart Energy Consumer Collaborative (SECC)
    • Training & Conferences
      • Learning and Leadership Center
      • LinkedIn Learning
      • NEXT Conference
      • Service Excellence
      • Questline Digital Webinars
    • Web & Creative Services
      • SHiNE
      • Creative Services
      • Touchstone Energy Social
      • Questline Energy Content
  • Become a Member
    • Membership
      • Associate Member Directory
      • Join Touchstone Energy
      • What Our Members Say
    • Our Mission
      • Our Values
      • 7 Cooperative Principles
    • Our Team
      • Leadership
      • Staff
      • Speakers Bureau
    • News
      • The Advantage Newsletter
      • Seven on 7 Podcast
      • Annual Report
  • Find Your Co-op
  • facebook
  • twitter
  • instagram
  • vimeo

Header Menu

  • Find your local co-op
  • Contact us
  • Careers
  • facebook
  • twitter
  • instagram
  • vimeo
Home
  • Who We Are
      1. Our Mission
        1. Our Values
        2. 7 Cooperative Principles
      2. Our Team
        1. Leadership
        2. Staff
        3. Speakers Bureau
      3. News
        1. The Advantage Newsletter
        2. Seven on 7 Podcast
        3. Leadership Podcast Series
        4. Annual Report
  • Member-Owner Resources
      1. Energy Efficiency
        1. DIY Upgrade Projects
        2. Energy Articles
        3. Energy Savings Brochures
        4. Home Energy Adventure
        5. Interactive Quizzes
        6. Safety Checklist
        7. Safety Quiz
      2. Technology
        1. Advanced Metering
        2. Battery Storage
        3. Electric Vehicles
        4. Interactive Quizzes
        5. Smart Home
        6. Solar
      3. Savings
        1. Co-op Connections
  • Co-op Quick Links
      1. Advertising & Branding
        1. Advertising Campaigns
        2. Association of National Advertisers (ANA) Resources
        3. Brand Style Guide
        4. Custom Ad Tagging
        5. Co-op Media Buy Service
        6. Lands’ End
        7. Image Portfolio
      2. Business & Economic Development
        1. Co-op Connections
        2. Key Accounts
        3. National Energy Manager
        4. Next Conference
        5. Community & Economic Development Playbook
      3. Community & Member Engagement
        1. Balloon Program
        2. Co-op Connections
        3. Dolly Parton Imagination Library
        4. Mascot Program
        5. EV Car Club
        6. Touchstone Energy Social
        7. Prepaid Cards
        8. Energy Efficiency Brochures
      4. Research & Best Practices
        1. Member Satisfaction & Benchmarking Services
        2. American Customer Satisfaction Index (ACSI®)
        3. The Cooperative Advantage Report
        4. Admire & Acquire
        5. Member Perspectives
        6. Smart Energy Consumer Collaborative (SECC)
      5. Training & Conferences
        1. Learning and Leadership Center
        2. LinkedIn Learning
        3. NEXT Conference
        4. Service Excellence
        5. Questline Digital Webinars
      6. Web & Creative Services
        1. SHiNE
        2. Creative Services
        3. Touchstone Energy Social
        4. Questline Energy Content
  • Become a Member
      1. Membership
        1. Associate Member Directory
        2. Join Touchstone Energy
        3. What Our Members Say
      2. Our Mission
        1. Our Values
        2. 7 Cooperative Principles
      3. Our Team
        1. Leadership
        2. Staff
        3. Speakers Bureau
      4. News
        1. The Advantage Newsletter
        2. Seven on 7 Podcast
        3. Annual Report
  • Find Your Co-op

Research Town Hall: Member Satisfaction Measurement & Benchmarking

1
min read
A- A+
read
  • facebook
  • twitter
  • email
  • print

This town hall provides an overview of the new member satisfaction measurement and benchmarking services and resources available to Touchstone Energy members.

Research & Best Practices

Breadcrumb

  1. Home
  2. Research Town Hall: Member Satisfaction Measurement & Benchmarking

Home
  • facebook
  • twitter
  • instagram
  • vimeo-square

Contact Info

Touchstone Energy Cooperatives
4301 Wilson Blvd, Arlington, VA 22203

  • Directions
  • 703-907-6987
  • tseinfo@nreca.coop

Contact us

Quick Links

  • Advertising & Branding
  • Business & Economic Development
  • Community & Member Engagement
  • Research & Best Practices
  • Training & Conferences
  • Web & Creative Services

Featured Energy Articles

2026 Cooperative Advantage Report Webinar — September 16, 2026
 CAR
Virtual Member Engagement Workshop — September 10, 2026
 workshop
The Next Emergency: Are You Prepared?
 Photo of woman looking at camera, man sitting behind her looking away
Why is Your Bathroom Fan So Loud?
 Photo of woman standing in bathroom, covering her ears with her hands
Smarter Home: Advanced Power Strips
 Photo of power strip
Inspector Energy: The Home Office Files
 Pin board with several photos and notes pinned on

Touchstone Energy® helps its member cooperatives strengthen their relationships with their members.

Footer menu

  • Contact
  • FAQ
  • Legal
  • Careers
  • Find your Co-op

©2026 Touchstone Energy Cooperative, Inc. All Rights Reserved.

Powered by Co-op Web Builder